In an accident, massive forces act on every part mounted in the vehicle. These forces can damage the structure and the mounting elements, and further use might be dangerous. To ensure the safety of your child and all passengers, we recommend replacing the footrest with a new one if the vehicle in which it was installed was involved in an accident or collision. The footrest should be replaced even if it doesn’t show visible signs of damage.

The footrest will be replaced after an accident if the accident report (written by you or the police) states that our footrest was in the vehicle during the incident. Remember this, so you don’t miss the chance for a replacement.

If the claim is being processed through the at-fault party’s liability insurance (OC), the regulations are clear. The victim of a collision or accident can get compensation for all damages, including for the footrest in the vehicle. However, to turn “may” into “will” (as in, you will get compensation), you’ll need our support as the manufacturer. Only the manufacturer can effectively help the consumer with the claims process and provide the documentation necessary to get compensation.

When the claim is processed through your own comprehensive insurance (AC), things aren’t as straightforward. Depending on the insurance company’s terms and conditions, additional accessories like the car seat or footrest may or may not be covered. If you’re processing the claim through your AC, reach out to your insurance agent as soon as possible for guidance on the best way to handle it. And don’t forget, we’re here to support you in any situation – definitely get in touch!

We strongly recommend choosing the non-cash option. This will save you from all the hassle of justifying the amount you’re entitled to. With the non-cash settlement, the claims adjuster contacts the service center and us, the manufacturer. This is definitely the quickest and least troublesome way to process the claim.

In a cash settlement, the insurer typically undervalues the compensation, asking for a lot of extra documentation. This makes the claims process take longer and leads to frustration and stress. We definitely advise against choosing a cash settlement. By opting for the non-cash settlement, you’ll save time and gain peace of mind.